Payments, Rebates & Policies

Here are some further details about policies and procedures at Savvy Dietetics!

We understand navigating healthcare bureaucracy can be a nightmare, so we aim to make 'how we do things' as transparent as possible.

Pricing & Payment

Pricing: For an up to date list of consult pricing click here.

Payment: An invoice will be emailed to you after the consultation, payable via bank transfer. If you would like to pay via Credit Card we can issue a Stripe invoice which includes the processing fee (1.75% + $0.30 for Australian cards, and a higher rate for international cards).

If you have a Medicare Referral (EPC/EDP) or Private Health, you will need to pay in full before we issue a receipt that can be used to claim your rebate. If this process is not accessible for you, let us know via email and we can find an alternate arrangement.

Referrals

See below for what referrals we accept and our policies around this. If being referred under an EPC/CCMP or EDP plan by your GP, ensure it has the correct practitioner name and address.

Terms of Use & Disclaimers

Reschedule & Cancellations

Please let us know ASAP via email (no social media or SMS's please) if a reschedule is needed!

As of June 2025, we have a 48hr cancellation policy.

50% of scheduled fee invoice: for cancellations or reschedules that are requested 24-48 hours before a consult
100% of scheduled fee invoiced: for cancellations or reschedules that are requested <24hr prior to a consult, and no-shows.

We charge a cancellation fee to ensure that our Dietitians are compensated for the time they put aside for consults.

International Clients

We are open to seeing clients Worldwide, except for USA & Canada (due to insurance). For clients with non-Australian banks, we send consult invoices via Stripe for credit card payment.

If you are US/CAN based and are seeking a dietitian who has an interest in Hypermobility & Co, see the Ehlers Danlos Society Health Professional Directory.

Read our Terms of Use & Disclaimers here.

Yes! We accept...

Referrals & Rebates- fine print

Private Health Insurance

We accept all Australian Private Health Insurances covering Nutrition and Dietetic sessions. All policies are different and not all cover Dietetics - make sure you check this before our initial session.

GP Referrals

Types

Enhanced Primary Care Plan (EPC) - rebates up to 5 allied health sessions per calendar year.

Eating Disorder Plan (EDP) - rebates up to 20 dietitian sessions per calendar year.

Being referred to us

Do you bulk bill?

Rebates

You will need to book a GP session to make a referral to us for rebates via EPC or EDP plans.

Ask your GP to put 'SAVVY DIETETICS' for the name on the referral as any of our Dietitians can accept this and see you for consults.

Please do not put Savita as the practitioner on the referral unless you already have a consult organised with her, as she is not taking on new waitlist clients. If you do this, you may need to contact your GP to re-write the referral.

For an address, please use PO Box 215, Greenslopes LPO, 4120, QLD. Our Sunshine Coast address listed on Google is incorrect - we are working with them to remove this.

It is your responsibility to reach out to us to book an appointment after being referred, we will not reach out to you unless the referrer has explicitly asked us to.

Our Dietitians do not bulk-bill appointments, so all sessions incur a 'gap fee'. If you have reached the Medicare Safety Net, out of pocket cost for consult will be minimal.

Consult rebate estimates can be found here. After paying your consult invoice in full, you can ask for a receipt. We'll ensure this contains all the information needed. Medicare rebates can be claimed via the Medicare Portal on MyGov.

Availability

Please note the availability of the practitioner you are seeking to book in with - listed on our 'Booking In' page and online booking link (click practitioner name, then see left side panel) - before creating a care plan or other arrangements. If you are not available for the hours that our practitioners work, we are happy to suggest other practitioners who are good in this space.