We operate as a fully telehealth clinic, and all consults are held via Zoom. We can provide full assessments through Telehealth and email any supplement prescriptions via Vital.ly (if required), handouts and plans.

If you would like a phone call, email us and we would be happy to organise this.

Please ensure that you have adequate internet speed, looking for upload speed to be at least 1Mbps and download speed to be 600 kbps.

During your consult, it the audio/video starts lagging, your dietitian may ask to continue to consult via phone call, or reschedule to another date.

View our consult pricing here.

Note, we have a pricing update from 1st March, 2026.

If you need to reschedule your appointment, please email us (admin@savvydietetics.com.au) as soon as possible.

We have a 48-hour cancellation policy:

• 24–48 hours’ notice: 50% of the consultation fee will be invoiced via email

• Less than 24 hours’ notice: 100% of the consultation fee will be invoiced via email

We understand that life and health can be unpredictable, particularly when living with invisible illness, and we will never judge you for needing to cancel at short notice.

However, we do reserve the right to charge a cancellation fee. Late cancellations can be difficult to rebook and may significantly affect our clinicians’ income and the viability of the practice. As an ethical business, we compensate our staff for late-notice cancellations.

The Savvy Dietetics team all have lived experience of complex health conditions. This strengthens our clinical work, but occasionally means appointments need to be rescheduled. We ask for kindness and understanding, and we operate within a team treatment model to maintain continuity of care.

Initial Consults

These are 60min and delivered via video call.

All new clients to Savvy Dietetics must start with an initial consult. This is because we collect a significant amount of information which allows us to make informed decisions and provide safe dietetic care ongoing. It may take 2-3 sessions to start to build a comprehensive plan.

Long Review Consult

These are 60min consults held via video call.

We recommend most clients book in for 1-2 long reviews after their initial consult. This allows enough time for you to keep unpacking your case, and to chat through available next steps, and practical, thorough implementation advice which is tailored to you.

Recommended for:

• Discussing multiple larger areas with detailed support on strategy implementation (e.g. 2 or more of: test result interpretation, meal planning and symptom management, care team updates, supplement review)

• Wanting to discuss in-depth meal planning as a single area

• Interpretation of complex test results and strategy discussion, e.g. CGM data, microbiome testing.

• If you have declined nutritionally and are seeking a malnutrition assessment with a triage letter for your GP/hospital

• If you have not had a review with your dietitian in ~6-9 months or longer

• Relationship with food counselling

Standard Review Consult

These are 30min consults held via video call.

Recommended for:

• Discussing one area in depth (e.g. meal planning, supplement review, symptom management) or 2-3 areas in a more brief/targeted way

• Clients who have already had an initial consult and 1-2 long reviews

Mini Review

This is a 15min consult held via video call.

They are only for single, targeted issues and do not always involve a Nutrition Care Plan post-consult.

Recommended for:

• Troubleshooting strategy implementation (e.g. laxative dosing for fecal loading, sodium titration for POTS).

• Review and interpretation of simple pathology test results (e.g. nutrition-related blood tests and simple supplement review)

• Due to the short duration of these, we may not be able to provide assessment of complex issues and detailed recommendation. To ensure safe dietetic practice, we have to gather sufficient evidence and discuss options with you to make sure they fit your needs. In these situations, we may ask that you book a standard or long review as a follow up.